Social Media Trends
Social media is expected to be as essential to marketing in 2017 as it was in 2016. There are a few trends that experts predict will be on the rise this year. According to Sromona Bhattancharyya in “4 Social Media Marketing Trends That Will Dominate 2017,” there are four social media trends in marketing to look for in 2017. Paid Content will continue to entertain users this year. Customers of video websites, such as YouTube, pay a fee to watch videos or channel content. Usage of Customer Service Chatbots will increase in 2017. New brands depend on chatbots in the areas of customer care and service. According to Bhattancharyya, social media outlets, such as Facebook, utilize chatbots to “facilitate the communication process and reduce response time by a great deal.” Live Video Platforms have increased in popularity and Facebook Live is a good example of this. Bhattancharyya says that...